Tell me about the car
Year, make, model, who drives it, and roughly how far each year. That is a few lines in the sign-up form, nothing extra.
The person who reads your sign up form is the person who answers every question after it. That is the whole idea behind this desk.
DianDrive is one desk. I read every sign up form myself, I write every reply myself, and I keep a record of what your car is used for so I am not asking you the same question twice. Nothing about your policy passes through a queue on the way to me.
Most drivers arrive holding a policy they inherited from a previous car or a previous stage of life. The limits fit someone else. My job is to put your actual driving next to the wording and show you where the two stopped matching, then let you decide what to do about it.
I would rather explain a deductible twice than sell you a cover you will never use. That takes longer than a quote engine, and it is the reason people stay.
You should be able to say what your policy does in one sentence. If you cannot, the wording is doing its job badly.
Before a single figure gets quoted I want to know who sits behind the wheel, where the car sleeps at night and what the yearly mileage really looks like. Coverage picked without that is guesswork wearing a price tag.
Policy language is built for lawyers, not drivers. Every summary I send is written the way I would explain it standing next to your car, with the exclusions named out loud instead of buried in a schedule.
The signature is the start, not the finish. A new driver in the house, a car sold, a move across town, a claim you are unsure about. Write to me and the reply comes from the same person who set the policy up.
Some add ons earn their premium and some quietly do not, depending on the age of the car and how you use it. I tell you which is which, even when the leaner option is the one that suits you better.
Year, make, model, who drives it, and roughly how far each year. That is a few lines in the sign-up form, nothing extra.
I map what you told me onto liability, collision and the rest, then send back a short comparison you can keep and reuse.
Choose the one that fits you, sign it electronically, and the papers land in your inbox on the same day they are issued.
Give me the year, the make, the model and who drives it. What comes back is a short written comparison of liability, collision and weather or theft cover, with the differences in limits and deductibles set out side by side so the choice is yours to make.